The salesman is exceptional and the dealership is exceptional
Great service as always
Toyota of Newnan is amazing! I never felt pressured the entire experience. I managed to get a GREAT deal on a car. LaDonna is a doll and does not put any pressure on you. Justin, Otto and Walt are all just as great! Their customer service is some of the best I have EVER experienced. Seriously can't say enough good things about them.
After posting below review, Toyota Service immediately called my wife. They repaired the damage stated below and stated the car wash would pay for it. The work is complete (at no cost to us). I have changed this from 2 to 4 stars. Thank youSERIOUS DAMAGE TO MY VEHICLE FROM TOYOTA AFFILIATE! Toyota Service of Newnan gives vouchers to Shine n' Drive Car Wash next door. Car wash employee did not guide me onto conveyor correctly. Then car fell off conveyor and agent told me to drive over conveyor back on and it would be fine. Horrible noise and feeling when I did. Talked to manager (or owner) who said it would be fine. So on my next visit to Toyota we're told the left front strut is bent ($1000 repair). I told mechanic of this episode and he agreed it is likely when it happened. I seldom write reviews (esp like this). But I've emailed the car wash owner (and Toyota leadership) and no one has responded. I've had other issues with this service dept and service manager Mark has in the past shown an inclination to resolve issues. But I'm quite disappointed they won't even respond to me about this. I don't expect compensation from Toyota on this but at least acknowledge the issue and perhaps help mediate with car wash ownership. Nothing though....
Went by for an oil change I didn't have an appointment but they worked me in and had it completed in about an hour.
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